PUBLIC HEALTH INSTITUTE OF GEORGIAEnglish · ქართული  |  Verify a certificate →

About SheniEkimi Certification

SheniEkimi Certification is a voluntary quality-and-safety scheme for non-hospital health and wellness facilities in Georgia — clinics, dental and rehabilitation practices, salons, spas, gyms and pools. Its purpose is precise: to give the public an independent, verifiable signal that a facility is safe, honestly run and well managed, and to give each facility a structured, evidence-based pathway to improve. It is deliberately positioned as the accessible first step for the smaller facilities that international hospital accreditation does not reach, and as a foundation from which a facility may later pursue full international accreditation.

The institution that brought healthcare accreditation to Georgia · at a glance
2011
Public Health Institute of Georgia (PHIG) established
2021
Georgia’s first national healthcare-accreditation initiative — with Accréditation Sans Frontières (ASF); the country’s first 4 facility accreditations, from 50+ in the pilot
2023
Partnership with Accreditation Canada (AC) — 24 hospitals in accreditation, 9 internationally accredited
2026
SheniEkimi Certification launched — for organisations and professionals at small and medium-sized facilities

Who we are

SheniEkimi (sheniekimi.ge) is the largest Georgian-language health-information portal, used by hundreds of thousands of people seeking clear, reliable health information. SheniEkimi Certification extends that work from information to assurance: the same evidence-based discipline applied to the facilities people physically attend. The scheme is issued under the Certificate.ge Programme by the Public Health Institute of Georgia (PHIG) and Accréditation Sans Frontières (ASF), Paris, France, in collaboration with SheniEkimi.

Our background and track record

SheniEkimi Certification does not begin from nothing. It rests on more than a decade of institutional work to introduce and embed healthcare accreditation in Georgia:

2011

PHIG established

The Public Health Institute of Georgia (PHIG) is founded to advance modern healthcare quality and safety in Georgia, working across academia, professional practice and public policy.

2020–2022

The Accreditation Georgia Initiative

Launched by PHIG and Accréditation Sans Frontières (ASF), with David Tvildiani Medical University (DTMU) — the first national effort to unite academia, professional organisations and global accreditation bodies around establishing healthcare accreditation in Georgia.

2021

Georgia’s first facility accreditations

More than 50 facilities voluntarily entered pilot accreditation with ASF against an adapted Georgian standard; ASF accredited the first four — the first healthcare-facility accreditations the country had recorded — demonstrating feasibility and sustainability to providers and policymakers.

2022

Mandatory hospital accreditation

After sustained engagement with the Ministry of Health, a ministerial decree introduced a requirement for independent international accreditation of all Georgian hospitals.

January 2023

Partnership with Accreditation Canada

PHIG established an official partnership with Accreditation Canada (AC), among the world’s largest and most established healthcare accreditation organisations, becoming its partner in Georgia.

2023

Nine hospitals accredited

Nine Georgian hospitals achieved Accreditation Canada accreditation — a measurable record of building accreditation in a country that previously had none.

Continuing professional development

Workforce capability is integral to quality. Through SheniAcademy — a Georgian-language continuing-education platform created by PHIG, SheniEkimi and ASF — more than 5,000 health professionals have completed certified training. This is now being consolidated into a bilingual (Georgian and English) platform at academy.gmj.ge, a joint continuing professional development hub of up to 100 courses, with blended (online and in-person) modules planned for 2026. PHIG has issued competency-based CME certificates to more than 1,000 professionals in a pilot phase and, with Accreditation Canada in Georgia, plans approximately 1,000 competency-based CME credits annually.

Education built into the standard

Certification and education operate as a single system. Each standard is paired with practical courses on GMJ Academy, so a facility can act immediately on what an assessment reveals. Course-completion certificates are submitted as certification evidence — for example, a hand-hygiene certificate for each member of clinical staff. A small number of courses are required for certification; most are recommended. See how training works →

Why this matters. The methodology, technical capacity and governance behind SheniEkimi Certification are established and verifiable: a public-health institute with more than a decade of standards work, an international accreditation partner (ASF), a medical university (DTMU), a peer-reviewed journal (GMJ), and an active partnership with Accreditation Canada. For smaller facilities, the scheme extends the same quality-and-safety discipline PHIG has helped bring to Georgian hospitals — in a proportionate, voluntary form.

Partners

The scheme is delivered by an alliance of established organisations:

How the standard was developed

The standard was developed by Public Health Institute of Georgia (PHIG), which leads the scheme and issues certification; Accréditation Sans Frontières (ASF), contributing international accreditation methodology and cross-border experience; and the Georgian Medical Journal (GMJ), providing the scientific and editorial evidence base — with technical support from the Accreditation Canada (AC) Georgia office.

The frameworks behind it

Development drew on principles and concepts from internationally recognised sources — the World Health Organization (WHO), the International Organization for Standardization (ISO), the International Society for Quality in Health Care (ISQua), and Accreditation Canada / HSO — alongside the relevant Laws of Georgia. Each sub-standard cites the published guidance on which it is based; the full reference list appears in the Methodology.

References to these organisations and their publications describe external guidance that informed this standard. They do not imply endorsement, sponsorship, certification, affiliation with, or certification by any of these organisations. SheniEkimi Certification is not an ISO certification or an ISQua / Accreditation Canada accreditation, and it does not replace any legally required licence.

The seven core standards

Assessment follows the path a patient or client takes through a facility, organised into seven core standards, each with measurable sub-standards:

Standard 1 — Access & Arrival

The facility is easy to find, reach and enter safely — including for people with disabilities.

Standard 2 — Reception & Information

People are received respectfully and given clear, honest information about services, prices and their rights.

Standard 3 — Environment & Shared Spaces

Shared areas are clean, safe, well-ventilated and properly maintained.

Standard 4 — Care & Treatment

Care is delivered safely and competently — with proper hygiene, sterilisation, consent and qualified staff.

Standard 5 — Safety & Emergency Preparedness

The facility identifies and controls risks, and is ready to respond to emergencies.

Standard 6 — Aftercare & Follow-up

People receive clear aftercare and referral when needed, and can give feedback or raise a complaint.

Standard 7 — Governance & Management

The facility is well run — with proper records, policies, data protection and continuous improvement.

Principles

The scheme is voluntary and improvement-oriented — not a regulator and not a sanction. A certificate is valid for twelve months and covers one physical address. The facility self-declares and retains full responsibility for its services; SheniEkimi confirms the assessment and, for the on-site assessment, an on-site visit — it does not approve any individual drug or product.

Frequently asked questions

Everything about SheniEkimi Certification — what it is, who can apply, how the process works, and what you get.

About the scheme
What is SheniEkimi Certification?
SheniEkimi Certification is an independent and voluntary quality and safety certification for healthcare, fitness, beauty and wellness providers in Georgia, as well as individual professionals. It is issued under the Certificate.ge Programme by the Public Health Institute of Georgia (PHIG), Tbilisi, and Accréditation Sans Frontières (ASF), Paris, France, in collaboration with SheniEkimi, and it confirms that a provider meets defined quality and safety standards.
Who issues the certification?
It is issued under the Certificate.ge Programme by the Public Health Institute of Georgia (PHIG), Tbilisi, Georgia, and Accréditation Sans Frontières (ASF), Paris, France, in collaboration with SheniEkimi. PHIG is responsible for the standards and the assessment decision.
Is it a government licence or mandatory?
No. SheniEkimi Certification is voluntary and improvement-oriented. It is not a regulator or a sanction, and it does not replace any legally required licence or permit a facility must hold.
Is this an ISO certification or an Accreditation Canada accreditation?
No. It is its own scheme. It is not an ISO certification and not an ISQua or Accreditation Canada accreditation. References to international guidance only informed the standards and do not imply endorsement or affiliation.
Why was the scheme created?
To give small clinics, laboratories, pharmacies and wellness and beauty businesses a credible, affordable way to demonstrate quality and safety, and to help the public find and trust good providers.
What does 'voluntary and improvement-oriented' mean?
Facilities choose to take part in order to improve and to show their standards. The scheme guides improvement rather than punishing. The facility self-declares and keeps full responsibility for its services, while SheniEkimi confirms the assessment.
Where does it operate and in which languages?
It operates in Georgia, focused on small Georgian health and wellness facilities. The platform is bilingual, available in Georgian and English.
How is this different from hospital accreditation?
It is designed for small, non-hospital settings such as outpatient clinics, dental practices, pharmacies, laboratories, salons and spas. The standards are scaled to those settings rather than to large hospitals.
Who it is for
Who can apply?
Small, non-hospital health and wellness organisations in Georgia, and individual professionals. Examples include outpatient and dental clinics, diagnostics, pharmacies and rehabilitation, as well as salons, nail studios, spas, gyms, massage studios and cosmetology.
What are the two main categories?
Medical (for example clinics, dental, diagnostics, pharmacy and rehabilitation) and Wellness & Beauty (for example salons, nail studios, spas, massage, gym and fitness, and cosmetology).
Can large hospitals apply?
The scheme is built for small, non-hospital facilities, so large hospitals are outside its scope.
Can a business with several branches apply?
Yes, but each physical address is certified separately. If you operate at more than one location, register each location on its own.
Can individual professionals join, not just businesses?
Yes. Individual medical and wellness professionals can create a free SheniDoctor profile, for example doctors, nurses, dentists, therapists, trainers and nail technicians.
Do I need to be certified to appear on the platform?
No. Any facility can be listed in the directory. Certification is an additional, verified status that you can earn on top of being listed.
How to apply
How do I apply, step by step?
First, create a free account for your organisation. Second, complete the self-assessment for your facility type and attach your evidence. Third, submit it for review. Fourth, receive your result and, if successful, a verifiable certificate and a public profile.
How do I create an account?
Go to the Apply or My Account page, choose 'An organisation' (or 'A professional'), and register with your name, email and a password. You create one account per organisation.
Is there a cost to register?
Registering and having a public page are free. Any fee for the certification assessment is communicated to you transparently before you proceed; contact the team for current details.
Can I try the self-assessment before registering?
Yes. The self-assessment is open in preview and test mode so you can try it. To save your answers and submit them for review, you create an account and log in.
How long does the application take?
Creating an account and starting takes a few minutes. Completing the self-assessment depends on your facility, and the review time depends on the evidence and on whether an on-site visit is needed.
What information do I need to register?
Your organisation name, category (Medical or Wellness & Beauty), facility type, city, address, a contact phone or email, and a login email and password.
What happens after I submit?
The SheniEkimi team verifies your evidence by document review or, for the Gold tier, by an on-site visit, then issues a decision. If successful, you receive your certificate and your public profile.
Can I edit my details after registering?
Yes. From your account dashboard you can update your profile, including logo, cover photo, gallery, services, team, working hours, languages, social links and your appointment channel.
My organisation is already listed. How do I take control of the page?
Many facilities are pre-listed in the directory. You can claim your listing by registering with the platform, after which you control the page and can apply for certification.
Who do I contact for help?
Email info@accreditation.ge or call or message on WhatsApp at +995 577 416 314. PHIG is located at 3 Beltemi Rise, Tbilisi 0105.
Standards & assessment
What is the self-assessment?
It is a structured questionnaire tailored to your facility type. It follows the path a patient or client takes through your facility and is organised into measurable sub-standards.
What are the standards based on?
Assessment is organised into seven core standards, each with measurable sub-standards. They are informed by recognised international guidance but scaled to small facilities.
What do the seven core standards cover?
They follow the patient or client journey through the facility, covering areas of quality and safety from arrival through to the service provided, with measurable sub-standards in each area.
What evidence do I need to provide?
Photos or documents that demonstrate each relevant sub-standard, for example policies, equipment, signage or staff certificates. You attach the evidence inside the self-assessment.
Is my evidence kept private?
Yes. Evidence you upload is stored privately for the review team and is not shown on your public page.
What if I do not meet a standard yet?
The scheme is improvement-oriented, so it shows you where to improve. You can address the gaps and submit when you are ready.
Certificate & grades
How is the result decided?
The team reviews your evidence. Most grades are confirmed by document review, while the Gold tier additionally requires an on-site visit.
What grades are there?
Certificates are awarded at grades. The highest grade, Gold, includes an on-site visit, while other grades are confirmed by document review.
How long is a certificate valid?
A certificate is valid for twelve months and covers one physical address.
How do I renew my certificate?
Renew before your certificate's valid-until date by updating your self-assessment and evidence so it can be re-confirmed.
What does the certificate prove?
It confirms that, at the time of assessment, your facility met the SheniEkimi standards for its type. It does not approve any individual drug or product and does not replace a legally required licence.
Can a certificate be withdrawn?
Yes. If the standards are no longer met or the terms are breached, the certificate can be revoked. The public register always reflects the current status.
Benefits & profile
What do I get when certified?
A verifiable certificate, a certified badge, and a public profile that people can find and trust, showing your services, team, hours and contact details.
What is the free public page?
It is a ready-made web page for your organisation on certificate.ge that shows your information, photos and an appointment button. It is free, whether or not you are certified.
Can clients book an appointment through my page?
Yes. Every profile has a 'Request an appointment' button. Visitors send a request that reaches you through your chosen channel, such as WhatsApp, Telegram or phone, and the request is recorded for you.
How does certification help my business?
It signals verified quality and safety to clients, builds trust, gives you a discoverable profile with booking, and links you into the wider SheniEkimi network.
What can my page show?
You can add a logo, cover photo, gallery, services, team members, languages, working hours, 'good to know' points, accreditations and social links.
Is there a cost for the public page?
No. The public page and the appointment button are free for all listed organisations.
Professionals (SheniDoctor)
What is a SheniDoctor profile?
It is a free public profile for an individual medical or wellness professional, showing your specialty, workplace, languages, biography and contact, with an appointment button.
Who can create a SheniDoctor profile?
Any individual professional, for example doctors, dentists, nurses, therapists, trainers, cosmetologists and nail technicians.
How do I register as a professional?
On the account page choose 'A professional' and register with your name, profession, email and password, then add your details.
Is a professional profile the same as certification?
A profile is a free public page, while certification is the verified quality status for organisations. Professionals can still be listed and found through the directory.
Patients & trust
How do patients use the platform?
They browse the Organisations and Professionals directories, filter by branch or by type such as nail, spa or dental, view profiles, check certification status, and request appointments.
How can I verify a certificate?
Use the 'Verify a certificate' page and enter the certificate number. The public register shows the current, authoritative status.
What do 'Listed', 'Registered' and 'Certified' mean?
Listed means the facility is in the directory but not yet claimed. Registered means an owner has claimed and manages the page. Certified means it holds a current SheniEkimi certificate.
Why should the public trust the certification?
It is run by the Public Health Institute of Georgia, it is independent and voluntary, it uses defined standards and verifiable certificates, and it shows the current status transparently in a public register.